QB Issue Resolution:

“Do you have an explanation for me,”

Yes, we gave you a bunch of things to consider. As peer users running businesses, these are the things we would do in our own offices, if it was happening. And as I noted, I have been called on to investigate this sort of thing, and even interviewed by police and attorneys for purposes of testifying in court.

“I’m trying to get the case file #”

You have to contract Intuit Support for that, if the person cannot provide one to you. And if they cannot provide it to you, that might indicate this is all a Bogus explanation.

Resolution for Issue 'Is there a bug in Desktop?' available: Yes (Solved).
Source: Intuit Community forum.

Is there a bug in Desktop?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Bogus explanation
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Error Recovery for Bogus explanation [Canada]
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