QB Issue Resolution:

At this time, we can only inactivate customers and inventory items one at a time. But I’ve got a workaround for you that you might consider.

 

You can put an mark for the customers and inventory items you want to inactivate. Let me guide you through the steps.

 

Here’s how to inactivate customers easily:

 

  1. Go to the Customers menu, then select Customer Center.
  2. From the Active Customers drop-down, choose All Customers.
  3. In the column, put an mark to the customer you want to inactivate.
  4. Click Yes if prompted.

Once done, all customers tagged as X are inactive.

 

Then, for inventory items, please follow the steps below:

 

  1. Go to the Lists menu, then select Item List.
  2. In the Item List window, put a checkmark to the Include inactive checkbox.
  3. From the column, put an mark on the inventory items you want to inactivate.
  4. Click Yes if prompted.

After the steps, those items marked as X are inactive.

 

Also, I want to let you know that your voice matters and I’m submitting feedback directly to our product engineers for consideration. For now, you can visit our blog site so you’ll be able to get the latest news about QuickBooks and what our Product Care Team is working on.

Resolution for Issue 'Is there a way to inactivate customers and/or inventory items in Quickbooks Enterprise without doing them one by one? Our business generates a large number of one-time inventory items and do not have many repeat customers. This creates a lot of customers and inventory items that will not be used again. We are looking for an easier way to inactivate the customers and items when the customer job is complete.' available: Yes (Solved).
Source: Intuit Community forum.

Is there a way to inactivate customers and/or inventory items in Quickbooks Enterprise without doing them one by one? Our business generates a large number of one-time inventory items and do not have many repeat customers. This creates a lot of customers and inventory items that will not be used again. We are looking for an easier way to inactivate the customers and items when the customer job is complete.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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