QB Issue Resolution:

No, the title shipping address can not be changed in QBO template customization

Add additional service addresses as sub customers for the parent customer, set the subs to bill with parent

Resolution for Issue 'Is there a way to rename the”shipping address”to”Service Address” We provide services at our customers house we don’t ship anything' available: Yes (Solved).
Source: Intuit Community forum.

Is there a way to rename the”shipping address”to”Service Address” We provide services at our customers house we don’t ship anything: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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