QB Issue Resolution:
Right now, there isn’t a way to set it up so your staff will automatically be CC’d on all invoices/estimates. You will need to include their email address in the “email” field beside the customers name on all estimates/quotes.
You can enter in multiple email addresses in that field by separating them with a comma(,).
What we can do is let our engineers know that this is something that we would like to do! The way we let them know is by leaving them Feedback! To leave feedback we’ll go to the Gear > Feedback > Post your own idea.
Resolution for Issue 'Is there a way to set two of my staff to automatically be CC’d on all invoice and quote emails that are sent out?' available: Yes (Solved).
Source: Intuit Community forum.
Is there a way to set two of my staff to automatically be CC’d on all invoice and quote emails that are sent out?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for automatically
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