QB Issue Resolution:

I am here to share additional information about customising the invoice format in QuickBooks Online UK.


I agree with Rustler. We currently do not have an option to add a custom field to calculate how much your client saved for a sale. You may follow the workaround he provided to input the information directly on the Description column.


However, if you’re referring to adding discounts to the invoice, you may set it up as a Service item. Here’s how:


  1. Select the Gear icon and choose Products and Services.
  2. Click the New button.
  3. Tap on Service.
  4. Input all the information of the discount item.
  5. Hit Save and Close.

Once done, you can enter the item to the sales transaction then add a negative amount. This way it deducts to the total amount due for the customer. Please see screenshot:


Resolution for Issue 'Is there facility in qbo invoice customisation to add a calculated box?' available: Yes (Solved).
Source: Intuit Community forum.

Is there facility in qbo invoice customisation to add a calculated box?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for customisation
Quickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!

Error Recovery for customisation [Canada]
E-Tech is the #1 Quickbooks data migration and Conversion service provider.

Get 50% off Quickbooks Online

Click Here for 50% off!

Additional Support Options: