QB Issue Resolution:

I personally understand how you feel when you’re unable to finish your task as soon as possible. This time, let’s try another way of preventing your transactions from changing your item’s cost or price rate.


First off, let’s enable your pop-up messages so QuickBooks won’t change your item’s cost or price rate when creating your future transactions.


To start with:

  1. Go to Edit.
  2. Select Preferences.
  3. Choose General.
  4. Under the My Preferences tab, select Bring back all one time messages.
  5. Click OK.

This way, a pop-up message will show up every time you’re changing the cost or price rate of your items when creating your transactions. From there, you’ll have to select No so no cost or price rate of your items will change.


In addition, I’ve included a couple of screenshots for your visual reference.


Capture15.PNG Capture16.PNG


As always, you can visit our Help Articles page for QuickBooks Desktop if in case you need to learn some “How do I” steps.

Resolution for Issue 'Item list question' available: Yes (Solved).
Source: Intuit Community forum.

Item list question: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for item list
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