QB Issue Resolution:

It’s possible that your User View is set as Business View reason why you’re not seeing an option to create a Journal Entry. You’ll want to modify your setting in the Advance tab as Accountant View to have this option.

 

Here’s how:

  1. Go to the Gear icon and choose Account and Settings.
  2. Choose the Advance tab.
  3. From the User view section, select Accountant view.
  4. Click Save.
  5. Then, Done.

 

Another way to create a Journal Entry is through your register. Here’s how:

  1. Click the Gear icon at the right top.
  2. Select Chart of Accounts under Your Company.
  3. Locate the account where you want to post the JE and click View register under Action.
    QBO JE1.PNG
  4. Hit the add transaction ▼ drop-down, then choose Journal Entry.
  5. Enter the date, ref no, payee, account, and amount.
  6. Click Save.
    QBO JE2.PNG

You may also want to learn more about managing users in QuickBooks Online Accountant through this article: Manage users in QuickBooks Online Accountant.

 

Get back to me if you need further help. I’m always happy to assist. Have a great day ahead!

Resolution for Issue 'I’ve created a new company file in QBO and noticed that there is no option to create Journal Entries. When I click on the + New it’s not listed under Other like it is for my other company files. I’ve tried logging into QBO with a private browser and it’s still missing. Using Chrome as my browser. Any suggestions? Help.' available: Yes (Solved).
Source: Intuit Community forum.

I’ve created a new company file in QBO and noticed that there is no option to create Journal Entries. When I click on the + New it’s not listed under Other like it is for my other company files. I’ve tried logging into QBO with a private browser and it’s still missing. Using Chrome as my browser. Any suggestions? Help.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Missing Journal Entry Option
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