QB Issue Resolution:
I called QuickBooks and they confirmed the IE 11 update that came out last week conflicts with QB Online. They are working on it. The temp workaround they gave me was to log in and when on company selection page:
click on “EDGE” or “10” – I can’t post a picture but the black band will be in the lower half of the screen about a third of the way up and the “10”
Change value to 9 (instead of default 10) and then close bottom window
If 9 doesn’t work try 11.
Resolution for Issue 'I’ve logged into QuickBooks Online, but I’m stuck on the “Please select company you want to open” screen. No matter which one I select, nothing happens. Any suggestions?' available: Yes (Solved).
Source: Intuit Community forum.
I’ve logged into QuickBooks Online, but I’m stuck on the “Please select company you want to open” screen. No matter which one I select, nothing happens. Any suggestions?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for black band
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Error Recovery for black band [Canada]
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