QB Issue Resolution:

Anything you purchase with a debit card, credit card, bank transfer or online payment is called an expense in QuickBooks. You can check this article to learn more about this transaction: https://quickbooks.intuit.com/community/Income-and-expenses/Know-more-about-the-expenses-page/m-p/18….

 

While Journal Entry is also a way of recording transaction. However, it doesn’t affect a certain vendor in your QuickBooks.

 

To make sure you’re able to record the transaction correctly in QuickBooks, I’d recommend referring to your accountant.

Resolution for Issue 'journal entries' available: Yes (Solved).
Source: Intuit Community forum.

journal entries: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for journal entries
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Error Recovery for journal entries [Canada]
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