QB Issue Resolution:

I am attaching some screenshots to guide you about the sample file.

Here are the steps:

  1. Go to File then click Close Company.
  2. The No Company Open window will pop up.
  3. Click Open a sample file and select any sample file on the list.

Once the sample file is open, please try the steps above.

Please let me know of the outcome so we can proceed with further steps. Thank you very much!


Resolution for Issue 'local back up failure to thumb drive' available: Yes (Solved).
Source: Intuit Community forum.

local back up failure to thumb drive: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for back up failure
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Error Recovery for back up failure [Canada]
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