QB Issue Resolution:

Let me share the screenshot of the Accountant view option in QuickBooks Online (QBO).
userview.PNG

 

Journal entries are the last resort for entering transactions @donhahn. Use them only if you’re following the advice of an accountant. And, you’re unable to see this option unless you’ll switch to Accountant view as mentioned in this thread.

 

Also, the option to toggle between Business view and Accountant view is available to our new QBO users. We’re still working to update the existing accounts.

 

Keep me posted if there’s anything else you need, and I’ll get back to you with the information you need.

Resolution for Issue 'Make a journal entry option is gone. can only get it through Help menu and it opens up entry but no menu for it.' available: Yes (Solved).
Source: Intuit Community forum.

Make a journal entry option is gone. can only get it through Help menu and it opens up entry but no menu for it.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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