QB Issue Resolution:

Yes, it’s the same way when you add your bank transactions, kcoromandel.


In the Select the transactions to import page, you’ll have to choose the transactions that are not in your Chart of accounts. Then, continue with the on-screen instruction to successfully add those┬átransactions.


On the other hand, you can delete duplicate transactions and those that are not in your Chart of Accounts. Here’s how to do it:


In the Banking page, select the transactions you wish to delete. Next, in the Batch actions drop-down, select Exclude Selected. Then, go to the Excluded tab and then select the transactions you excluded earlier. Lastly, in the Batch actions drop-down, click Delete.


I have screenshots as your visual guide.



Upon reconciling you can check the article I’ve provided.

Resolution for Issue 'Missing and duplicate transactions' available: Yes (Solved).
Source: Intuit Community forum.

Missing and duplicate transactions: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for bank transactions
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Error Recovery for bank transactions [Canada]
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