QB Issue Resolution:

You’ll have to reactivate your account.


Here’s how:

  1. Go to the Gear icon, and select Accounts and Settings.
  2. Select the Billing & Subscription, then Resubscribe.
  3. Select Subscribe.
  4. Click Done.

Once done, let’s verify if you’ve successfully resubscribed to QuickBooks Online.


These are the steps:

  1. Sign out, then sign back in.
  2. Select the Gear icon, and choose Accounts and Settings.
  3. Choose Billing & Subscription.
  4. Check the Next charge Date. Make sure it’s in the future.


Resolution for Issue 'My account is suspended and i have entered a new valid credit card. what do i need to do?' available: Yes (Solved).
Source: Intuit Community forum.

My account is suspended and i have entered a new valid credit card. what do i need to do?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for account reactivation
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Error Recovery for account reactivation [Canada]
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