QB Issue Resolution:

Hi Wcarson,

I do see that you created two companies. That happens when customers bring over their software, but in one of the steps they choose create a new company as opposed to overriding the existing.

You can either try to reimport into the correct account, or you can contact us so that we can get your account deleted and credits applied to the correct company.

Good luck!


Resolution for Issue 'My account shows two companies, but I only have one.' available: Yes (Solved).
Source: Intuit Community forum.

My account shows two companies, but I only have one.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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