QB Issue Resolution:

I can explain what’s going on. Our engineering team is currently working on resolving the QuickBooks Online mobile app syncing issue you mention and I suspect you tax rates may also be tied into that issue. Don’t worry, we know how important the app is for many business owners and we’re working as quickly as possible to get things straightened out.


In the meantime, I encourage you to use the browser to be able to continue inputting your data. You can even use the browser on your phone to pull up QuickBooks Online if there’s something you need to work on outside of the office.


You’re also welcome to give us a call so we can add your account to our list of affected users. This both lets us know who needs the resolution and gives you the opportunity to receive email updates directly from the engineering team working on the fix. Just give us a call at 1-833-317-2226 from Monday to Friday between 9 a.m. and 8 p.m. ET or Saturday from 9 a.m. to 6 p.m. ET.

Resolution for Issue 'My android app is not able to sync data. Now I have not tax rates on mobile app. Can you help me correct this please?' available: Yes (Solved).
Source: Intuit Community forum.

My android app is not able to sync data. Now I have not tax rates on mobile app. Can you help me correct this please?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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