QB Issue Resolution:

I’m here to help and guide you with reconnecting the bank account.

Error 103 occurs if your login credentials entered in QuickBooks Self-Employed (QBSE) are not being accepted by your financial institution’s website. QBSE automatically updates the website’s URL if your bank has changed theirs.

To resolve this, you can use the bank’s URL by logging in to your account. This is to ensure you’re using the correct link when reconnecting the bank.

  1. Go to your bank’s website.
  2. Enter your user ID and password.
  3. Then, copy the bank’s URL.
  4. Open your QBSE account.
  5. Go to Banking and click on Connect another account.
  6. Paste the bank’s URL in the Enter the bank name or credit card name search box.
  7. Click on the bank’s name and sign in to your account.
  8. Once done entering your user ID and password, please follow the onscreen instructions to connect the account.

As a reference, you can also check out this article for further guidance: Error 103 for QuickBooks Self-Employed.

That’s it. You should be able to reconnect your bank account in QBSE.

Resolution for Issue 'My bank (State Bank) was recently purchased by Cadence Bank. I have updated my username and password, but Quickbooks will not connect with the bank (error 103)' available: Yes (Solved).
Source: Intuit Community forum.

My bank (State Bank) was recently purchased by Cadence Bank. I have updated my username and password, but Quickbooks will not connect with the bank (error 103): this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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