QB Issue Resolution:

First see if it actually was. Using account numbers is not a default and is a preference that must be turned on. Go into your company settings from the gear icon and turn on the feature – your numbers might magically appear – if not, with feature turned on repeat the import of the COA but what might happen although is that you end up with a double set of accounts, those with and those without numbers. If you have over 125 accounts your import would then fail as it would put you over the usage limit of 250.


Alternatives – manually edit and add all your account numbers – unless you are on Advanced it will be less than 250 entries at maybe 30 seconds each once you get the hang of it.


Or delete all accounts, make sure the account number feature is turned on and reimport.

Resolution for Issue 'My Chart of Accounts was downloaded without the account numbers. How can I fix that?' available: Yes (Solved).
Source: Intuit Community forum.

My Chart of Accounts was downloaded without the account numbers. How can I fix that?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Account Numbers
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