QB Issue Resolution:

I have some insight on Updating your UI rate to pass along.


In order to get that updated, please email a copy of the Tax notice your client received with their new rates to [email protected]


This is not an email to ask questions, obtain status updates, etc. It is to send in a copy of a tax notice you received from an agency.


Accepted document types that customers can email are: PDF, JPEG, PNG, Word, Excel, Outlook MSG.


This email goes directly to the Tax notice team who will work to get that updated. You should receive a confirmation receipt within 3-5 business days.


Once the Tax notice has been emailed in there is no additional action needed by you.


For more information on Tax notices, click here.

Resolution for Issue 'My client is using QBO full service payroll. His UI rate went down for 2019. How does he change it?' available: Yes (Solved).
Source: Intuit Community forum.

My client is using QBO full service payroll. His UI rate went down for 2019. How does he change it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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