QB Issue Resolution:
I would suggest waiting until February 1, 2017 to cancel your subscription if you still need fourth quarter tax returns and W2s for 2016 done. These are typically done in January 2017, and you should be ok to cancel after those are prepared, filed, and you’ve downloaded your own copies to keep just in case.
Resolution for Issue 'My company does not need payroll at this time. Is there an ideal procedure/best time to stop the payroll service, retrieve W2s, pay taxes, etc? I.e Is Dec 31, 2016 ideal?' available: Yes (Solved).
Source: Intuit Community forum.
My company does not need payroll at this time. Is there an ideal procedure/best time to stop the payroll service, retrieve W2s, pay taxes, etc? I.e Is Dec 31, 2016 ideal?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for 2016 ideal
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Error Recovery for 2016 ideal [Canada]
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