QB Issue Resolution:

Yes, using a zero-amount Sales Receipt would work, as it would decrease the inventory on hand for that item, and you will be able to add notes to it (as shown below).

Resolution for Issue 'My company uses inventory in Quickbooks Online. We are a new start up company. They are giving our product to salespeople who work for us to use as demo’s when they are out on the road. I know how to manually make the inventory adjustment to relieve inventory, but they want me to be able to show who and how many they gave to each one. I don’t know how to do that except make a no charge sales receipt that will keep track and relieve inventory at the same time. Any suggestions on how and if this can be done?' available: Yes (Solved).
Source: Intuit Community forum.

My company uses inventory in Quickbooks Online. We are a new start up company. They are giving our product to salespeople who work for us to use as demo’s when they are out on the road. I know how to manually make the inventory adjustment to relieve inventory, but they want me to be able to show who and how many they gave to each one. I don’t know how to do that except make a no charge sales receipt that will keep track and relieve inventory at the same time. Any suggestions on how and if this can be done?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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