QB Issue Resolution:

This issue has already been reported and our engineers are working around the clock to fix this. It’d be best if you share with them your personal experience about the issue. To do so, you can contact our support team through the steps below:

 

  1. Click Help at the top.
  2. Select Contact us. 
  3. Give a brief explanation of your concern.
  4. Click Let’s talk. 

For now, you can download the transactions through .csv file or import the transactions manually. Though, this might cause duplicate transactions once the connection is fixed.

Resolution for Issue 'My HSBC Australia connections no longer work. They worked fine up until 2 weeks ago. When I rang HSBC they said they do not support QBO has anyone else have this problem?' available: Yes (Solved).
Source: Intuit Community forum.

My HSBC Australia connections no longer work. They worked fine up until 2 weeks ago. When I rang HSBC they said they do not support QBO has anyone else have this problem?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for support QBO
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Error Recovery for support QBO [Canada]
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