QB Issue Resolution:

When you do a conversion, bank rec’s do not convert over. One of the first steps (after you verify your numbers from the new qbo file vs the qb dt file.  Then you re-reconcile it to where you were (or where you last reconciled in the desktop file).  That is why it shows as zero.  Start with that reconciliation first.  Then do the rest month by month.

Resolution for Issue 'Need help reconciling checking account' available: Yes (Solved).
Source: Intuit Community forum.

Need help reconciling checking account: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for bank recs
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Error Recovery for bank recs [Canada]
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