QB Issue Resolution:

I’ve managed to replicate this on my end, and I got the same result. After some research, I discovered we don’t currently have an option to disable the billable checkbox.


It’s my priority that you’re able to use QuickBooks seamlessly, so I’ll be sending feedback based on this interaction. The updates and changes to QuickBooks are largely the results of feedback provided by users, just like yourself. That said, I’m making it my top priority to submit feedback to our engineers and make them understand the importance of an option to disable this.


In the meantime, I would recommend that you manually uncheck them for now when you create the bills. Please don’t hesitate to let me know if there’s anything else I can help you with.

Resolution for Issue 'Need to disable billable check marks on bills!' available: Yes (Solved).
Source: Intuit Community forum.

Need to disable billable check marks on bills!: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for billable checkbox
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Error Recovery for billable checkbox [Canada]
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