QB Issue Resolution:

I want you to know that I’m here to help with any of your payroll concerns, triamp84.

I’d appreciate if you can share with me about your specific concern. This way, I can offer assistance and provide you an accurate resolution.

Let’s go to QuickBooks Desktop Help menu at the top to make use of our in-product articles. In the Search box, enter a keyword, such as Payroll, or enter fewer words to narrow down the results. See the first screenshot below for your visual reference.

However, if you still prefer to speak with a representative, you can call our support team. They are available from 5am – 7pm PST (Mondays to Fridays) and 6am – 3pm PST (Saturdays). I’ll guide you through the steps.

  1. Go to the Help menu at the top.
  2. Choose Support.
  3. Click Contact us on the Additional resources section.
  4. Enter your concern in the Tell us more about your question box.
  5. Click Search.
  6. Scroll down the page, and then click Get Phone Number (see the second screenshot below).

I’d suggest checking out this resource hub: QuickBooks Desktop Payroll Basic, Standard, & Enhanced. This article helps you easily manage your employee and payroll info, pay and file your taxes, and maintain your payroll subscription.

Resolution for Issue 'Need to speak with Representative' available: Yes (Solved).
Source: Intuit Community forum.

Need to speak with Representative: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Payroll
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Error Recovery for Payroll [Canada]
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