QB Issue Resolution:

The number of users that can access your company depends on the QuickBooks Online subscription you’ve availed. You can check out the list below for more information:

  • QuickBooks Online Simple Start – 1 user only (Master Administrator) and 2 accountants
  • QuickBooks Online Essentials – 3 users (including the Master Administrator) and 2 accountants
  • QuickBooks Online Plus – 5 users (including the Master Administrator) and 2 accountants

Once you’ve maxed out the number of users, you can only select Time tracking only.

 

You can either delete other existing users or upgrade to a higher version.

Resolution for Issue 'Needing to add New User (new employee) with limitations and restrictions . However User Type offered is only ‘Time Tracking Only’….? I don’t want to send them an email until all parameters are in place, or is that not an issue ?' available: Yes (Solved).
Source: Intuit Community forum.

Needing to add New User (new employee) with limitations and restrictions . However User Type offered is only ‘Time Tracking Only’….? I don’t want to send them an email until all parameters are in place, or is that not an issue ?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for QBO Limitations and restrictions
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Error Recovery for QBO Limitations and restrictions [Canada]
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