QB Issue Resolution:

Allow me to step in for a moment and help you get rid of that search bar. Since you’re using the left-side icon bar, this is a visual issue with the program. When it comes to errors like this, I recommend attempting a repair or a clean install of QuickBooks. I’ve included steps for how to perform both down below:


Repair QuickBooks Desktop:

  • Restart your computer.
  • Back up your QuickBooks company file.
  • Click Start and then select Control Panel. 
  • Choose Programs and Features.
  • Select QuickBooks in the list of programs and choose Uninstall/Change.
  • Click Continue, then Next.
  • Choose Repair then Next. Wait for the Repair to complete.
  • Click Finish,  then restart your computer if prompted.


Reinstall QuickBooks using clean install


>Uninstall QuickBooks Desktop

  • On your keyboard, press Windows+R to open the Run command.
  • Type in Control Panel, then click OK.
  • Select Programs and Features
  • In the list of programs, select QuickBooks, then select Uninstall/Change.
  • Follow the prompts to complete the process.


>Rename the Installation folders

  • Download the QuickBooks_Clean_Install_Tool.exe file and save it to your desktop.
  • Open QuickBooks_Clean_Install_Utility.exe.
  • Select I Accept on the license agreement.
  • Select your version of QuickBooks Desktop, then click Continue.
  • Click OK when you see the message “QuickBooks is now ready for a clean install, please install to the default directory.”


>Reinstall QuickBooks Desktop


Give these steps a try when you have a chance. Be sure to let me know your end results are

Resolution for Issue 'New Top Search Bar' available: Yes (Solved).
Source: Intuit Community forum.

New Top Search Bar: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Installation folders
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Error Recovery for Installation folders [Canada]
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