QB Issue Resolution:

That feature was added in the 2015 version.

Resolution for Issue 'No Option for Open Balance/Customer Balance on Invoice (QBMac)' available: Yes (Solved).
Source: Intuit Community forum.

No Option for Open Balance/Customer Balance on Invoice (QBMac): this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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