QB Issue Resolution:

Templates do not show from the list menu. Look for the template drop down at the top of the invoice window.

Resolution for Issue 'No templates in LIST MENU on BRAND NEW MACBOOK' available: Yes (Solved).
Source: Intuit Community forum.

No templates in LIST MENU on BRAND NEW MACBOOK: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Estimates
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