QB Issue Resolution:

I appreciate you for joining us in this thread and for trying the suggestions provided by my colleagues. Let me provide some steps to sort out this unexpected behavior.

 

Banking alert means there’s a message on your bank’s website that requires your acknowledgment. To resolve, sign in to the bank’s website and check if there are any new terms of service, an announcement about maintenance, or other site changes and a recent offer. Also, please make sure that there are no pending notifications from your online banking account.

 

If you don’t see any notifications from the bank account, you may need to configure your pop-up blocker to see them.  Once done, please sign back in again using your QBO account.

 

If you get the same result, I recommend contacting our Live Support. They have the resources to identify what’s causing this issue and help isolate it by initiating a viewing session. Please refer to the steps provided by MikiD.

 

I’m just a post away should you have any other questions. Wishing you and your business success.

Resolution for Issue 'On the Banking and Credit Cards page of Quickbooks Online, there is a button (with a bell icon) labeled: “Banking Alerts”. Every time I log in (whether on the app or via chrome) the alert is “red” and says I have one “new” alert – but – it’s the same alert from March 28, 2019 that reads: “We’re working with Citizens Bank to fix your connection. You’ll see an alert here as soon as there is an update.” However, I have no issues updating from Citizens Bank and this alert won’t go away. Please help.' available: Yes (Solved).
Source: Intuit Community forum.

On the Banking and Credit Cards page of Quickbooks Online, there is a button (with a bell icon) labeled: “Banking Alerts”. Every time I log in (whether on the app or via chrome) the alert is “red” and says I have one “new” alert – but – it’s the same alert from March 28, 2019 that reads: “We’re working with Citizens Bank to fix your connection. You’ll see an alert here as soon as there is an update.” However, I have no issues updating from Citizens Bank and this alert won’t go away. Please help.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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