QB Issue Resolution:
We have identified an issue affecting a small percentage of QuickBooks Online users. The users impacted by this issue are unable to click the Finish Later button on the Reconciliation screen after opening and closing a transaction within the reconciliation. Instead of saving the progress of the reconciliation and exiting the screen, the Finish Later button brings up the previously viewed transaction.
Our team of specialists is aware of the issue and working hard to resolve it as quickly as possible. In the meantime, some customers have reported resolving the issue by changing their web browser, using Mozilla Firefox or Google Chrome instead of Internet Explorer, for example.
Resolution for Issue 'On the reconciliation screen, the Finish Later button doesn’t work after viewing a transaction.' available: Yes (Solved).
Source: Intuit Community forum.
On the reconciliation screen, the Finish Later button doesn’t work after viewing a transaction.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for 1097016
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Error Recovery for 1097016 [Canada]
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