QB Issue Resolution:

If you send an online invoice and your customer pays that online invoice, they have a box they can check that allows the billing info to be saved and used in the future.  However, it’s an option THEY need to select.

The other option is you can request their billing information and save it to their customer profile.  If you plan on doing monthly auto charging through, you should have them fill out an auto-debit authorization form.

Resolution for Issue 'Once I’ve received an online payment, is there any way for me to see and save that payment method on file to charge again in the future?' available: Yes (Solved).
Source: Intuit Community forum.

Once I’ve received an online payment, is there any way for me to see and save that payment method on file to charge again in the future?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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