QB Issue Resolution:

Online Banking errors after a bank merger
Answer ID: 6767

If your bank has been bought out by another bank, it’s likely that you’ll have to change the way you access your accounts online. You may also get error codes such as 162, 102, 108, or 525. What should you do if this happens to you?

First, contact the new bank (the one currently holding your account) and verify how to access your online accounts. They’ll give you a URL and login information.
Next, go online and make sure you can access your accounts from the new site or by use of the new credentials you have.
Once you’ve accessed your accounts with the new information, you’ll need to go into QuickBooks Online to disconnect the old account and reconnect using these new credentials.

For the steps to disconnect an Downloaded Transaction account, see our related knowledgebase article 5041:

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Answer ID 6767
Products QuickBooks Online Edition
QuickBooks Online Essentials
QuickBooks Online Plus
QuickBooks Online Simple Start (H)
QuickBooks Online Essentials (H)
QuickBooks Online Plus (H)
Categories Using Online Banking
Using This Product
Date Created 02/22/2015 07:05 AM
Date Updated 02/22/2015 07:05 AM
Allow Crawling? Yes

Resolution for Issue 'Online Banking errors after a bank merger.' available: Yes (Solved).
Source: Intuit Community forum.

Online Banking errors after a bank merger.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Banking
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Error Recovery for Banking [Canada]
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