QB Issue Resolution:

The option to display both the total of the current invoice and total account due on your invoice payment page is currently unavailable in QuickBooks Online (QBO).

While this feature is not yet available, we would appreciate if you could send this product suggestion straight to our product developers. I’ll be sure to do the same thing on my end.

Here’s how:

  1. Click on the Gear icon.
  2. Click Feedback.
  3. Type in your feedback or feature request.
  4. Click Send Message.

You can also send your feature request through this link: http://feedback.qbo.intuit.com/forums/168199.


Resolution for Issue 'Online Payments: Invoice Balance Due doesn’t match account balance' available: Yes (Solved).
Source: Intuit Community forum.

Online Payments: Invoice Balance Due doesn’t match account balance: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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