QB Issue Resolution:

That would be problematic when trying to get your books together. Let me help you figure this one out.

To change the QuickBooks Payments bank account designation in your QuickBooks Online, you can follow these steps:

  1. Click the Gear icon located in the upper-right hand corner.
  2. Under Your Company, click Account and Settings.
  3. On the left menu, click Payments.
  4. In the Recording Accounts section, click the Edit icon.
  5. In the drop down for Where should we record Payments deposits?, select the account you want.
  6. Click Save.

For more information on how to change the QuickBooks Payments bank account in QuickBooks Online, please see this article: https://community.intuit.com/articles/1145395.

You can also contact one of our Merchant Services specialists to get further assistance about changing the deposit account. Just click on this link to get our contact information: https://community.intuit.com/articles/1164874.

Feel free to come back to the Community if you have other questions. Thank you.

Resolution for Issue 'Our company has more than one bank account. One of our customer paid by echeck thru Quickbook which QB is pending the payment for 3 -5 day. But finally when the check is deposited & post into our bank, it went to our old bank account (Wells Fargo Bank). How can I change it & make sure in the future that all the echeck will deposit to our new bank account (Chase Bank)? Thank you! Amy' available: Yes (Solved).
Source: Intuit Community forum.

Our company has more than one bank account. One of our customer paid by echeck thru Quickbook which QB is pending the payment for 3 -5 day. But finally when the check is deposited & post into our bank, it went to our old bank account (Wells Fargo Bank). How can I change it & make sure in the future that all the echeck will deposit to our new bank account (Chase Bank)? Thank you! Amy: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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