QB Issue Resolution:
I suggest correcting the paycheck on the next payroll run. These funds were already taken out from the employee’s account, and that’s why we’re unable to correct them.
In the meantime, you need to remove the payroll item on the employee’s profile. By doing so, these amounts won’t be deducted from the Scott’s DD account moving forward.
Let me show you how:
- Go to the Employees menu, then select Employee Center.
- Double-click the employee name.
- Go to the Payroll Info tab.
- Delete the item under ADDITIONS, DEDUCTIONS AND COMPANY CONTRIBUTIONS (see removeitem.png).
- Click OK to save the changes.
Once done, you can then create a non-taxable payroll item to return the funds to Scott.
I’ve also added this article for additional guidance about editing payroll items in QBDT: Update Incorrect Payroll Item used on Paychecks.
Resolution for Issue 'Our Employee Scott Bell had $25, $20, and $62 taken out of his Direct Deposit acct 7/19/19, can you have it corrected?' available: Yes (Solved).
Source: Intuit Community forum.
Our Employee Scott Bell had $25, $20, and $62 taken out of his Direct Deposit acct 7/19/19, can you have it corrected?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Direct Deposit
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