QB Issue Resolution:

Let me share some insights why the payments are not showing up on the deposit screen.

This happens when you have deposited the payments directly to the bank account.

The payment will show up in the deposit screen if it’s deposited under undeposited funds account.

For more details about making deposits, feel free to read this article: Deposit customer payments.

Resolution for Issue 'payments not showing up in deposit screen' available: Yes (Solved).
Source: Intuit Community forum.

payments not showing up in deposit screen: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Deposit screen
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Error Recovery for Deposit screen [Canada]
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