QB Issue Resolution:

We’re receiving reports that other users are getting this error as well and we would like to inform you that this has already been escalated to our Online Banking Team.


Although we don’t have a specific time frame as to when and how this will be mediated upon, rest assured that this is being looked into.


In the meantime, I’d suggest reaching out to our QuickBooks Online Team so they can get your account information and add you to list of affected users. This way, you’ll be notified of any updates on the progress of the investigation via email.


To reach us, please follow these steps:


  1. Sign in to your QuickBooks Online Company.
  2. Click (?) Help at the upper right corner.
  3. Select Contact US on the pop-up.
  4. Enter a brief description of your concern then hit Continue.
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

These articles are a good reference:


Resolution for Issue 'PayPal CREDIT Account connection no longer working.' available: Yes (Solved).
Source: Intuit Community forum.

PayPal CREDIT Account connection no longer working.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for credit account
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Error Recovery for credit account [Canada]
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