QB Issue Resolution:

This is a current issue we are experiencing that has been raised to our engineers. We are working on fixing this as a matter of urgency and an Investigation has been opened to keep customers updated. I do understand this is frustrating especially so close year end.

If you are able to give us a call on 0808 234 5337 one of our agents will be able to raise a case on your Company account and attach your Company to the investigation so you will be kept updated on any progress on the investigations. As of yet we cannot give an exact time frame of when this will be resolved but as we already have an investigation raised with our engineers we hope to have this resolved very soon.

Let me know if you have any queries. Or, if you’d like to go through this over the phone, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours.

Resolution for Issue 'Pension reports not working when I hit run?' available: Yes (Solved).
Source: Intuit Community forum.

Pension reports not working when I hit run?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Company account
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