QB Issue Resolution:

In QB, you are right the pick ticket and sales order are the same form and does not create an invoice, all templates found in a sales order are non-posting.

The invoice template selection also has a packing slip, but that does record the invoice when you use it.

Templates can be customized, but a true bill of lading is not possible in QB

Resolution for Issue 'picking tickets or bills of lading.' available: Yes (Solved).
Source: Intuit Community forum.

picking tickets or bills of lading.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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