QB Issue Resolution:

Rules auto-categorize your transactions on the web and on the mobile app. If you manually entered them on the app, you’ll have to tag it either as Personal or Business.

If these are downloaded banking transactions, let’s perform some steps to get this working on your mobile. Here are the steps that we can do:

  1. Restart your phone and launch again the app.
  2. Update your phone’s operating system.
  3. Uninstall and reinstall the app.

Using rules helps you to easily review and manage your transactions in the program. For more details, as well as to modify or delete rules, you can check out this article: https://community.intuit.com/articles/1764098.

Resolution for Issue 'please change the way we separate personal and business transactions. the current transaction rules only works on web not on mobile version of app.' available: Yes (Solved).
Source: Intuit Community forum.

please change the way we separate personal and business transactions. the current transaction rules only works on web not on mobile version of app.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for banking transactions
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Error Recovery for banking transactions [Canada]
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