QB Issue Resolution:

Changing the Balance Total column to show the previous balance only is unavailable, TTI.

 

You’ll want to use the Transactions tab in the Customer Information¬†window. Then, filter the date to see the previous balance.

I’ve added a screenshot for you.

 

You can always swing by if you need help with anything else.

 

 

Resolution for Issue 'Previous balance on invoice includes current invoice, can it be only previous balance?' available: Yes (Solved).
Source: Intuit Community forum.

Previous balance on invoice includes current invoice, can it be only previous balance?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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