QB Issue Resolution:

I’m here to help you fix the missing header on your sales receipts.

To rectify this, let’s rectify if the company information is set in the Preferences tab. Perform the steps below:

  1. Click the File menu then Tools.
  2. Select Preferences.
  3. Tap the Store Info menu.
  4. Fill out the Store Headings section with the company information.
  5. Click Save.

Once done, try reprinting the sales receipt and see if it shows the address and company name.

Resolution for Issue 'printed sells receipt not showing header with company name and address.' available: Yes (Solved).
Source: Intuit Community forum.

printed sells receipt not showing header with company name and address.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Company
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