QB Issue Resolution:
I have been answering my own clients by pointing out that if their CPA is 4th generation or older, there is no reason to move to W10 and that hardware was never meant for W10. Since a computer generation is considered to be 18 months, they should wait until they get new computers, which will come with W10 and 6th gen CPUs.
Your QB 2014 client can roll back to R8, and that was working on W10, last I saw. But rolling back from W10 is the better answer.
Resolution for Issue 'problems with windows 10 and qb2014. Can’t make my clients upgrade – what is the solution?' available: Yes (Solved).
Source: Intuit Community forum.
problems with windows 10 and qb2014. Can’t make my clients upgrade – what is the solution?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.
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