QB Issue Resolution:

  1. Re-install update from download folder.
    • Win 7: C:UsersPublicDocumentsSage SoftwareSimply AccountingDownload
    • Win XP: C:Documents and SettingsAll UsersShared DocumentsSage SoftwareSimply AccountingDownload
  2. Select Windows StartControl Panel, then Programs and Features
  3. Uninstall MySQL Connector/ODBC 3.51.28 follow Article ID 17106 Error: “Sage 50 Accounting [0008-rel2014.1] has encountered a problem and needs to close.” during conversion to 2014, in Related Resources
  4. Install MySQL Connector/ODBC 3.51.19 follow Article ID 17106 Error: “Sage 50 Accounting [0008-rel2014.1] has encountered a problem and needs to close.” during conversion to 2014, in Related Resources
  5. Select Windows StartControl Panel, Administrative Tools, then Services
  6. Double-click on Sage 50 Database Connection Manager
  7. Verify Startup type is set to Automatic.
  8. Select Start and verify Service status is Started.
  9. A restart of the computer may be needed.

Resolution for Issue 'Program hangs when opening.' available: Yes (Solved).
Source: Intuit Community forum.

Program hangs when opening.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Administrative Tools
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