QB Issue Resolution:

you got the money back, so that is either a credit card credit, or cash you deposit in a bank account

 

enter which ever one it is and use the same account that you used when you bought the tool

Resolution for Issue 'Purchase Return' available: Yes (Solved).
Source: Intuit Community forum.

Purchase Return: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Bank Account
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Error Recovery for Bank Account [Canada]
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