QB Issue Resolution:

I just solved my problem.

I went into my hard drive under Library – Java – JavaVirtualMachines – and deleted version 7 and 8 – which left only version 6 in the System – Library – Java – JavaVirtualMachines as the only available version of Java for the registration tool to use – and it worked. So it would seem that the issue was not that Java was not installed but that the 2011 registration tool doesn’t call a specific version of Java -and is not compatible with newer versions.

Resolution for Issue 'QB 2011 Mac Java problem with Register' available: Yes (Solved).
Source: Intuit Community forum.

QB 2011 Mac Java problem with Register: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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