QB Issue Resolution:

You’ve got me here to provide steps on how you can toggle the accounting preferences on your Sales Tax Liability report.


You can always change the setting of an individual report by clicking Options in the report window and then selecting Accrual or Cash. To change your sales tax liability report settings please follow these steps:

  1. Click on QuickBooks.
  2. Select on Preferences.
  3. Choose Sales Tax and then select Upon receipt of payment (cash).

For more information about reporting preferences in QuickBooks Desktop for Mac, you may refer to page 262 on this User Guide.


If the option isn’t still showing, you can verify and rebuild your data to help fix data related issues.


Here’s how:

  1. Click on File at the top menu bar.
  2. Select on Utilities.
  3. Click on Rebuild Data.
  4. Select OK when you see Rebuild has completed.

Once done, you can proceed with verifying your data:

  1. Click on File.
  2. Select on Utilities.
  3. Click on Verify Data.
  4. If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file.

For detailed steps about this process, please refer to this article: Resolve data damage on your company file.


If the problem continues, I’d suggest getting in touch with our Customer Care Team to better isolate this matter.


With these resources, you’ll be able to select your desired accounting preferences for your reports.


Resolution for Issue 'QB Mac Sales Tax Reports Cash Basis vs Accrual Basis' available: Yes (Solved).
Source: Intuit Community forum.

QB Mac Sales Tax Reports Cash Basis vs Accrual Basis: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for accrual basis
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Error Recovery for accrual basis [Canada]
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