QB Issue Resolution:

This is what you asked: “We set up one payroll list item, 401k match for the 3% then two others for 50%  I was hoping for something a bit more streamlined.”


You asked for Tiers. Think through the same way you would Calculate it. Step by step.


And no, you don’t need More Items, to enter specific amounts. You enter No Value or % in Payroll Item setup; put each employee’s value on their Payroll Setup record. Example:


My contribution is 3% and yours is 5%. That’s the Same Payroll item, but in edit My Name, it is set with My amount. In edit Your Name, you see Your amount.


One Contribution item is all you need.

One Mach item is all you need, unless you want to see it as Tiers, which is what you first asked. Now you seem to want it Combined. It’s your choice.

Resolution for Issue 'QB Setup for 401k Employer Match with tiers' available: Yes (Solved).
Source: Intuit Community forum.

QB Setup for 401k Employer Match with tiers: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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