QB Issue Resolution:

Allow me to share some insights about upgrading your QuickBooks version.


All QuickBooks editions follow a standard system requirement to ensure it works as designed. Please be reminded that we cannot guarantee that you’ll have a trouble-free experience since you’re using a non-supported version which isn’t compatible with Mojave 10.14.2.


At the moment, you can try saving the file to your Documents or other location and see if it updates there. If the problem persists on the new drive, I’d recommend getting in touch with our QuickBooks Mac Care Support.


There they can share additional workarounds to help you get back on track. Here’s how you can contact them:


  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
  2. Choose QuickBooks Mac Desktop.
  3. Click the Search for something else button.
  4. In the Tell us more about your question: box, type QuickBooks 2012.
  5. Scroll down and click the Get Phone Number button.

Resolution for Issue 'QB2012 Desktop Mac does not update a file that was opened from a mounted partition.' available: Yes (Solved).
Source: Intuit Community forum.

QB2012 Desktop Mac does not update a file that was opened from a mounted partition.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Care Support
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Error Recovery for Care Support [Canada]
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