QB Issue Resolution:

These instructions are for the old QuickBooks Online, but you’re in the New QuickBooks, so here is the best way to get your Invoices aligned for your Window Envelopes:
Click on the:

1. Gear (upper right), Company Settings

2. Now click on Form Delivery, under the Customize Forms, click on Customize, scroll to Layout, and under item 2, select Window Envelopes.

If you don’t see this option, please click on Create (+) Invoice and down at the bottom middle is Customize (see pic 1) and you can choose between Template styles and Font Sets.

Also, when you go to print, make sure you’re using Adobe Reader, and
Under Page Size & Handling
– Select Actual Size
– Select Choose paper source by PDF page size

Resolution for Issue 'Question about Invoice alignment' available: Yes (Solved).
Source: Intuit Community forum.

Question about Invoice alignment: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Invoice
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Error Recovery for Invoice [Canada]
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